Jim's Collision

Jim’s Collision’s FAQs

Check out Jim’s Collision’s FAQs in Roscommon, MI, to learn more about the services we have to offer. If you have any other questions, please contact our office.

First, you need to contact emergency services. Dial 911, request an ambulance if needed, and contact the police to file a report. Afterward, call us! We will use our experience to guide you through your claim and the repair process.

Absolutely. You can get as many estimates as you like, but your insurance company has to pay whatever shop you choose. It is your vehicle being repaired, not theirs. You are the one who has to live with the quality of the work!

Yes! The only person who can make a claim on your policy is you. We will be happy to write an estimate, take pictures, and send all the information to your insurance company for you, but you have to be the one who initially contacts them to request the claim.

At Jim’s Collision, we carry our own warranty, so no matter what, you will be covered as long as you own the car.

A deductible is like a co-pay to your doctor. Different types of claims will have different deductibles, which will determine how much you have to pay. For example, your glass/deer (comprehensive) deductible may be $100, while your collision deductible is different. It all depends on your policy. Typically, you will decide on your deductible when you set up your policy with your insurance company.

Sometimes yes, sometimes no. The depth of the scratch will often determine if repainting is required. A lot of times, our team can polish out scratches, saving you time and money. Stop by and have one of our technicians look at your vehicle. They can give you an estimate based on your particular case.

You can wash your car at any time after it is painted. However, for the first 30 days, you should only wash it by hand and not with a brush. We also encourage you to wait 30 days before waxing your vehicle. You want to ensure that the paint has had adequate time to fully cure before you apply products designed to protect your new paint job. After the paint is cured, waxing is highly recommended as a good wax job can prevent dirt and salt from building up on your car, and they will be easier to wash off!